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Frequently Asked Questions (FAQs)

Smart Agility Program (SAP) is an alternative to buying or leasing. It helps convert conventional buying into a subscription for you to enjoy a monthly opex fee.

Our ALL Risk Insurance covers against fire, lightning, flood, theft, accident damage, water spillage and etc. (Refer to agreement for details)

It comes with 3 years principal service and warranty with a complimentary 2 years extended service and warranty.

After your contract ends in the 3rd year, we have a buyback policy on the devices at a cash-back value of 20%* per unit. (*T&C apply)

All SAP customers enjoys our Smart Membership, which entitles you to:
-1) Our complimentary courtesy unit when your unit is under service/repair for more than 3 working days.
-2) Complimentary access to shared office workplace at WORQ and INFINITY 8.

Sambong Future is our CSR initiative to sponsor computer access for underprivileged B40 students. We are committed to helping children from B40 families reach their full potential. One way is by helping to provide them with the tools they need to succeed. That's why we are offering the opportunity to sponsor a laptop with technical support all covered. By helping us provide them with this essential technology, you will be making a real difference in their education and giving them the chance to reach their goals. You will also be helping them to keep up with their studies, giving them the confidence to face their future with optimism. Every child deserves the chance to succeed, and your act of kindness will help make that a reality.

It will take around 6 - 14 working days to deliver your computer.
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