Terms & Conditions

Refund & Cancellation Policy

1. If this Agreement is terminated by customer prior to the end of the Rental Period, Smart Rental shall be entitled to demand for twenty percent (20%) of the aggregate Rentals for the remaining or unexpired term of the Rental Period.

2. We allow customers to terminate the contract within first seven(7) days of the order, with administration charges of RM 60 (sixty) per termination. The subscription refund will be credited into customer’s account within thirty(30) days.

Equipment Delivery & Installation

1. Smart Rental shall, at the Customer’s expense, deliver and install the Equipment for customer. The charges will be waived if order quantity is 5 units and above. – Delivery fees is RM30/Trip, Outstation (except East Malaysia) will be by courier service, RM30/Unit – Set Up an Installation fees is RM45/Trip

2. Smart Rental will arrange the delivery / self-pick up in 10 working days upon order placement and successful payment.

3. To facilitate Delivery and/or installation of the Equipment, Customer shall at its sole expense provide all requisite materials, facilities, access and suitable working conditions to enable Delivery and/or installation of the Equipment to be carried out safely and expeditiously by the SmartRental.